Refund policy
Sales Terms and Conditions
1. Final Sale
All sales are final. No returns, refunds, or exchanges will be accepted under any circumstances unless required by applicable law.
All sales are final. We do not accept returns or exchanges. Customers are advised to review all items in their shopping cart prior to finalizing their purchase. By completing the transaction, the customer acknowledges and agrees that all sales are final.
Transaction processing fees are non-refundable, even if your order is canceled or refunded. A 10% cancellation fee, based on the total order cost, will be applied for any cancellations. There are also non-refundable fees covered by the platform and/or handling system.
2. Restocking Fee
A non-refundable restocking fee of 25% will be applied to any order cancellation, including those due to customer error. This fee covers credit card processing charges and warehouse handling expenses.
A restocking fee of 25% will be applied to any cancellations to cover associated processing and handling costs. No refunds, returns, or disputes will be accepted or honored under any circumstances. The 25% restocking fee will apply to all cancellations. This fee covers credit card processing and warehouse handling costs.
3. Order Review
Customers are responsible for reviewing all items in their cart prior to completing the purchase. By proceeding to checkout, the customer acknowledges and agrees to these terms in full.
4. Product Inspection and Claims
Customers must inspect their order upon receipt. Any claims regarding defective, damaged, or incorrect items must be submitted immediately upon delivery. Claims received beyond a reasonable period may be denied at the seller’s discretion.
5. No Exchanges
Exchanges are not permitted. Products are sold as-is, and all transactions are considered final. Exchanges are not permitted under any circumstances. All items are sold as-is and all sales are considered final
6. Dispute Waiver
By completing a purchase, the customer agrees not to initiate chargebacks or payment disputes related to any of the conditions stated herein. All concerns must be addressed through our designated support process
7. Damages and issues
Customers are required to inspect all items upon receipt. In the event that a product is defective, damaged, or incorrect, the customer must notify us immediately upon delivery. Failure to report such issues in a timely manner may result in the waiver of any claims. Upon timely notification, we will assess the matter and, at our sole discretion, take appropriate corrective action.
Thank you for shopping with us! We strive to provide the best products and services to our customers. Please read our return policy carefully before making a purchase.
No Returns Accepted
Due to the nature of our products, we do not accept returns or exchanges. All sales are final. We encourage you to review your order carefully before completing your purchase.
Exceptions
In the unlikely event that you receive a damaged or defective item, please contact our customer service team within 7 days of receiving your order. We will work with you to resolve the issue promptly.
Contact Us
You can always contact us for any question at info@1976winehours.com
If you have any questions or concerns about your order, please reach out to our customer service team at info@winehours.com or call our customer service at+6583071218. We are here to help!
Thank you for your understanding and for choosing our store.